About Us

Background

Michael Banks and Eric Anderson, both Air Force veterans, met while working in the semiconductor industry in the Silicon Valley during the early 2000’s. During this time, large companies and government agencies trended towards slender organizational structures, yet still required specialized help on infrequent technology and infrastructure projects. Mike and Eric founded Form 10 Group in 2004 in order to meet this need for high-quality outsourced services. The founders sought to bring their sense of discipline, excellence, and mission-first mindset as they served their customers’ needs, first in the government and identity solutions markets, and later in the education and commercial markets. Form 10 offers IT deployment operations, field service solutions, infrastructure operations, help desk services, and dispatch and ticketing support.

A Growing Team, Lasting Relationships, and Sustainable Practices

Over the years, Form 10 has grown from two to over 75 employees, and the company operates in 40 states. Form 10 provides a high degree of customer service by leveraging its deep industry experience, established relationships, “best in class” technology, and logistical expertise. Recognizing that keeping strong customer relations just makes good sense, Form 10 is proud of the fact that several of their client relationships are currently in their third decade. As Form 10 continues to expand, the company ensures that it incorporates the principles of sustainability and corporate social responsibility into their business model. As a result, Form 10 has earned a silver level rating from EcoVadis™, the world's largest provider of business sustainability ratings. EcoVadis™ placed Form 10 in the 89 th percentile of over 150,000 companies rated in the previous 12 months.

Core Principles

Built upon its core principles of Integrity, Innovation and Intelligence, Form 10 continues to challenge itself to consistently consider fresh perspectives for solving its clients’ tough business problems.

Integrity

We conduct our business with the utmost integrity, as modeled by our founders who are both United States Air Force Academy graduates. Our founders strive to live out the Air Force Academy’s motto:

Integrity First, Service Before Self, Excellence in All We Do.

As a result of their leadership, Form 10’s culture focuses on serving the customer in the best way possible. Our customers regard us as a highly transparent, honest company. We are candid with our customers regarding pricing and our capabilities, and we keep the customer informed every step of the way.

Innovation

We constantly strive to solve our customer's toughest challenges by customizing our offerings to serve their needs. Whether it's being an industry leader in creative and cost-effective field service solutions, leveraging our proven communication processes and tools, or bringing state-of-the-art management systems to help our customers, we excel in driving innovative service approaches to support our customers. In 2025, Form 10 implemented a ServiceNow® solution integrated with Dialpad® software to create a comprehensive field service and call center management solution for our customers. This solution includes customer-specific performance reporting dashboards that notify our customers with the status of their business operations at all times. This robust capability also includes inventory control and asset management modules that allow Form 10 to manage all of our customers’ hardware assets. Our proprietary deployment scheduling tool combines traditional project management methodologies with customer-focused visual representations of their deployment plan. This unique capability provides our customers’ management team visibility into the critical operations of their system deployment.

Intelligence

Each member of our leadership team has over 30 years of technical industry experience and has cultivated strong personal relationships from years of providing repeated successful outcomes for our customers and partners. The collective team and company's experience facilitates iterations of process refinement that have improved our execution. As such, we have distinguished ourselves from the competition with our precise logistics within the industries we serve. Whether your goal is project acceleration, flawless deployment, legendary managed IT services, precision inventory management, risk mitigation, or budgetary adherence, we welcome the opportunity for you to trust us with your most challenging tasks.